Whilst most people see a visit to BJ’s Bingo as a fun and sociable way to spend their time, a small minority find that playing the slot machines or bingo can become a problem.
Many customers don’t even see bingo as gambling, however, gambling can affect people, and some are more vulnerable than others, just as they can be with alcohol and other drugs.
At BJ’s Bingo, we take the issue of problem gambling seriously. We also take responsibility for protecting our customers by providing a safe and responsible environment in our clubs as well as being committed to providing support to those who find it hard to control their gambling. This information is for all customers, offering useful info and tips to help everyone play responsibly, avoid problems and Keep It Fun.
However, at the same time, it also offers practical help and advice for those who may have difficulty keeping control of their gambling. Information is provided on how to voluntarily self-exclude nationally from land-based bingo clubs in the UK.
This guide also includes information on where to find more specialist help, if required, from the leading support agencies such as GamCare.
If you think that your gambling may be getting out of control ask yourself the following questions…
The first step in taking back control is to be honest with yourself and accept that there may be a problem. Talk to the Duty Manager in confidence at your local BJ’s Bingo. They understand the issues involved and can provide you with information or put you in contact with qualified counsellors. Alternatively, speak to someone else who you feel you can trust.
Be assured that we only want the best for our customers, and we will provide help and support to help you keep in control of your gambling by:
If you wish to exclude from BJ’s Bingo (or any other land-based bingo operator), you will automatically be enrolled in the national scheme.
The Bingo Association has introduced a national scheme that enables a customer to self-exclude from every UK bingo club with just one request. Please ask one of our managers to provide you with further details of the scheme, including terms and conditions.
Ask a manager or a team member and a manager will speak with you and take some basic details along with a photo and signature. By joining the scheme you are providing permission to share your self-exclusion with other bingo operators using the secure national database.
Ask a manager or a team member and a manager will speak with you and take some basic details along with a photo and signature. By joining the scheme you are providing permission to share your self-exclusion with other bingo operators using the secure national database.
The minimum period of self-exclusion you can request is six months, and your exclusion will automatically remain in force for a further period of 6 months at which time it will then lapse. You can apply for reinstatement at any time following your stated exclusion period.
You are primarily responsible, however, bingo clubs participating in the scheme will do all they reasonably can to help you.
It is not possible to self-exclude from BJ’s Bingo clubs only. Any customer wishing to be self-excluded from BJ’s (or any other bingo operator) will need to join the national scheme.
We would recommend that you exclude yourself from all other forms of gambling that you use or may be tempted to use, such as casinos, betting shops, and online gambling sites. Ask a manager for further information and help with this.
If you or someone you know is unable to control their gambling, the following associations are available to help:
Copyright 2025 © BJ’s Bingo
Company Registration Number: 2799746
BJ’s Bingo is a trading name of Shipley Brothers Ltd which is licensed and regulated in Great Britain by the Gambling Commission under account number 2794.
BJ’s Bingo
250a Mackadown Lane
Birmingham
B33 0LE
BJ’s Bingo
Ellesmere Street
Leigh
WN7 4LQ
BJ’s Bingo
Gillette Way
Reading
RG2 0BS
Maintaining the fun and sociable nature of bingo is important to us. Our management and staff are always on hand to provide information and support to our customers.
Over 18’s only, ID required by those aged 25 and under. Acceptable forms of ID include Passport, Driving Licence or Proof of Age card bearing the PASS hologram.
